FAQs

Got Questions? We’ve Got Answers!

Listed most common Question Here.


  • I forgot my password, what should I do?

    No worries!

    Just click on "Forget Password".

  • What are the payment methods available?

    We support the following payment options at Office Furniture MY:

    Accept Paypal Payment, American Express, Master Credit Card, Visa Credit Card and Paypal Reward Points.

  • Where can I request an official receipt?

    Our official receipts are usually attached with the item in the parcel.

    However, in the event if you did not receive the receipt for the item, please send your request email to us at officefurnituremy@gmail.com.

  • Is Installment Payment Plan available?

    Sorry, Installment Payment Plan not available now.

  • What are the shipping fees/rates?

    Shipping rates are calculated based on weight, dimensions, origin, and destination. It’s also based on your selected shipping option. We do offer FREE SHIPPING for some specific items.

  • How do I check my shipping fee when placing an order?

    While shopping, you can view though at "My Cart" or Shopping Cart Page. At there, you can see the shipping fees at "Estimate Shipping & Taxes" Column, Enter your delivery place and press "Get Quotes", then the shipping fee will be displayed. Please note that final shipping fee is only confirmed at checkout page.

  • When will I receive my order?

    After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by email.

    After your order is verified, you can expect to receive your order within 3 - 14 working days (except Sunday and holidays).